Senior Solutions Engineer, Sub Saharan Africa

At Cloudflare, we are on a mission to help build a better Internet. The company operates one of the world’s largest networks that powers millions of websites and Internet properties for a diverse clientele, ranging from individual bloggers to Fortune 500 companies. We protect and accelerate Internet applications online without the need for hardware installation or software changes.

The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio for the Sub Saharan Africa region. As a Solutions Engineer, you will act as the technical customer advocate within Cloudflare, collaborating closely with sales, product, engineering, and customer support teams to ensure customer success and create scalable solutions.

Key Responsibilities:

• Maximize business value through effective solution design and adoption roadmaps.
• Provide technical expertise and support to customers across Cloudflare's broad range of products and solutions.
• Maintain a strong understanding of Internet performance and security technologies, as well as ongoing product innovation.
• Manage projects, meet deadlines, and prioritize competing demands while demonstrating empathy toward customer challenges.

Desirable Skills, Knowledge, and Experience:

• 3 to 10 years of experience in the IT industry.
• Fluent in English (both written and spoken); fluent Afrikaans is a plus.
• Ability to explain complex technical concepts simply and effectively.
• Understanding of Internet fundamentals, including TCP/UDP and DNS.
• Knowledge of security trends, including Zero Trust, DDoS, CDN, and performance.
• Willingness to travel approximately 10-15 days per quarter.

Why Join Cloudflare? Cloudflare is committed to building a diverse and inclusive team. We value curiosity, collaboration, and personal development. We offer equal employment opportunities to all applicants, regardless of race, gender, or any other protected status.

If you are passionate about technology and want to join a company that prioritizes building a better Internet, we’d love to hear from you!
Location: Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time