L3 IAM & PKI Engineer

As a L3 IAM & PKI Engineer, you will play a crucial role in Advanced Support & Architecture. Your responsibilities will include:

• Advanced Technical Support & Escalation Management:

  • Serve as the ultimate escalation point for complex issues affecting IAM and PKI systems.
  • Conduct in-depth troubleshooting, perform root cause analysis, and implement long-term corrective actions.

• System Design, Configuration & Optimization:

  • Architect and optimize Privileged Access Management, Identity Governance & Administration (IGA), and Remote Access solutions.
  • Oversee the design, implementation, and maintenance of PKI infrastructures, including certificate issuance, renewal, and revocation processes.
  • Develop and enforce best practices and security policies for IAM and PKI systems.

• Incident Response & Continuous Improvement:

  • Lead response efforts during critical security events and drive post-incident reviews.
  • Analyze incident data to identify trends and implement proactive measures for risk mitigation.

• Technical Leadership & Collaboration:

  • Mentor L2 team members and document advanced procedures, standard operating procedures (SOPs), and system configurations.
  • Collaborate with cross-functional teams (IT, security, compliance) to align IAM and PKI strategies with overall business objectives.

• Governance & Compliance:

  • Ensure all IAM and PKI activities comply with regulatory requirements and internal security policies.
  • Participate in audits, risk assessments, and policy reviews to maintain a strong security framework.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 7+ years of experience in identity and access management or PKI, with a proven track record in handling complex security solutions.
• Demonstrated expertise with Privileged Access Management, IGA, Remote Access Solutions, and PKI systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and leadership abilities.

Desired Skills & Certifications:

• Advanced industry certifications such as CISSP, CISM, or equivalent.
• Vendor-specific certifications in IAM, PKI, or related security technologies are highly desirable.
• Proficiency in ITIL processes, risk management, and change management.
• Experience in enterprise-level security architecture and compliance.

Working Conditions:

• Full-time role with standard hours and potential on-call responsibilities during critical incidents.
• Fast-paced, high-pressure environment with opportunities for global collaboration.
• Occasional extended hours may be required during planned maintenance or security incidents.

Language Requirements:

• Proficiency in English is required; additional language skills may be advantageous.