As a Data Center Technician at Oracle, you will play a critical role in supporting our IT infrastructure and server administration in a mid-sized environment (200 - 1000+ server systems). Your responsibilities will include managing data center M&E equipment, providing direct customer support, and working in a mission-critical operations environment.
Work Conditions: Full-time, On-call (must be able to reach the Data Center site within 60 minutes)
Location: Saudi Arabia (On-site)
Responsibilities:
- Act as a hardware support expert liaison to technical and non-technical teams, providing timely technical solutions to internal customer problems.
- Participate in the installation, monitoring, maintenance, and optimization of all production server hardware.
- Perform system board level repair and fault diagnosis to meet service level agreements (SLAs).
- Plan and commission new rack positions and participate in the design and commissioning of new whitespace areas.
- Ensure structured cabling installation meets standards and keep up with the latest technologies.
- Adhere to defined Health & Safety processes at all times while working as part of a multi-disciplinary team.
About the Candidate:
- Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience.
- Experience in IT Infrastructure support and server administration in a mid-sized environment.
- Basic knowledge of data center design including electrical and cooling plant operations and airflow management.
- Skills in structured cabling (fiber & copper), systems administration (Linux and/or Windows Servers), networking fundamentals (DNS, TCP/IP), and IT hardware concepts.
- Strong communication skills (both oral and written) and the ability to interact professionally with a diverse group of customers and staff.
- Ability to work productively in remote cross-functional teams or independently.
- Good command of English is required.
Physical Requirements:
- Ability to lift up to 25 Kg and work in cramped spaces or elevated locations.
Commitment to Inclusion:
Oracle is committed to fostering an inclusive workforce and supports all qualified applicants throughout the employment process, regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, or disability.
