About the Job:
RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all. At RLDatix, we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.
We’re searching for an Application Specialist to join our Professional Services team to ensure seamless delivery and implementation of software solutions for our clients. The Application Specialist will support the execution of client projects by gathering requirements, configuring and testing systems, and facilitating smooth client onboarding to strengthen our impact on healthcare safety and operations.
How You’ll Spend Your Time:
- Collaborate with clients and stakeholders to gather, document, and analyze business and technical requirements in order to guide solution configuration.
- Configure RLDatix systems or software to align with project and client specifications.
- Participate in system testing and user acceptance testing to ensure solutions meet client needs.
- Prepare project documentation including training materials, user guides, and requirements summaries to support client education and internal alignment.
- Deliver training sessions and assist in client onboarding to ensure effective adoption of implemented solutions.
Qualifications:
- 3–4 years of experience in software implementation or a similar role, ideally within the healthcare or IT industry.
- Proven success in supporting end-to-end project delivery, from requirements gathering to go-live support.
- In-depth knowledge of software implementation methodologies (Agile, Waterfall), and familiarity with SQL and data analysis tools.
- Ability to commute to Riyadh two days a week, if applicable.
- Sincere interest in improving healthcare operations and patient safety.
- A knack for working collaboratively within cross-functional and client-facing environments.
Benefits:
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.
Equal Opportunity Employer:
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status, or any other status or condition protected by law. As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process.
Location: Riyadh, Riyadh, Saudi Arabia
Work Conditions: Hybrid, Full-time
Language Requirements:
(If applicable, language requirements can be mentioned here.)
