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Presales Engineer

Black Box Dubai, United Arab Emirates Posted: 14 Aug 2024

Financial

  • Estimate: $80k - $130k*
  • Zero income tax location

Accessibility

  • Office Only
  • Visa Provided

Requirements

  • Experience: Intermediate
  • English: Professional

Position

Job Description: Presales Engineer
As a Presales Engineer specializing in Network & Security, you will play a critical role in driving the company's growth and success.

Responsibilities:

  • Collaborate with the sales team to understand client requirements and objectives, effectively communicating the technical aspects of our network and security solutions.
  • Conduct in-depth product demonstrations and presentations to showcase the capabilities and benefits of our network and security offerings, tailored to specific client needs.
  • Assess customer networks, identify potential vulnerabilities, and recommend appropriate solutions to enhance their security posture.
  • Prepare and deliver compelling technical proposals, including detailed network designs, configurations, and implementation strategies, to meet client requirements and exceed their expectations.
  • Work closely with product development and engineering teams to provide feedback on customer requirements and market trends, contributing to the continuous improvement of our products and services.
  • Provide comprehensive technical guidance and support to clients during the sales process, addressing any concerns or inquiries to ensure a smooth transition from pre-sales to post-sales activities.
  • Stay up-to-date with the latest industry trends, technologies, and best practices related to network and security solutions, sharing this knowledge with both internal teams and external stakeholders.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field; a Master's degree is a plus.
  • Proven experience in presales engineering, particularly in the network and security domain, with a strong understanding of industry standards and protocols.
  • Excellent presentation and communication skills, with the ability to convey complex technical information to both technical and non-technical audiences effectively.
  • In-depth knowledge of networking concepts, including routing, switching, and network protocols, along with a solid understanding of security principles such as firewalls, VPNs, and intrusion detection systems.
  • Proficiency in assessing and analyzing network security risks, recommending and implementing appropriate security solutions.
  • Strong problem-solving skills and the ability to think strategically in a fast-paced, dynamic environment.
  • A customer-centric approach with a focus on building strong relationships and delivering exceptional customer experiences.
  • Relevant certifications such as CCNA, CCNP, CISSP, or similar certifications are highly desirable.
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About Black Box

Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions & products and world-class consulting services to businesses around the globe. The breadth of our global reach, continuous innovation, and depth of our expertise accelerates customer success by bringing people, ideas, and technology together to solve real-world business problems. Since being founded in 1976, technology has changed, but our commitment remains steadfast.