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End User Account Manager

HP Riyadh, Saudi Arabia Posted: 06 Apr 2024


  • Salary unspecified
  • Zero income tax location


  • Contact employer for details


  • Experience: Intermediate
  • English: Professional



  • Client Relationship Management:

    • Cultivate and maintain relationships with existing clients/accounts.
    • Serve as the primary point of contact for client inquiries, concerns, and requests.
    • Understand client needs, objectives, and challenges to offer tailored solutions.
    • Ensure high levels of customer satisfaction by providing excellent service and support.
  • Sales and Revenue Generation:

    • Develop and execute sales strategies to achieve revenue targets and sales goals.
    • Identify and pursue new sales opportunities within existing accounts.
    • Negotiate contracts, pricing, and terms with clients to maximize sales and profitability.
    • Collaborate with the sales team to create proposals and presentations for clients.
  • Account Planning and Management:

    • Create account plans outlining strategies for account growth and retention.
    • Analyze account performance, sales metrics, and market trends.
    • Forecast sales, track progress, and report on key performance indicators (KPIs).
  • Cross-Functional Collaboration:

    • Work closely with internal teams such as marketing, product development, and support to address client needs effectively.
    • Communicate client feedback and market insights to relevant teams for product/service enhancement.
  • Market and Competitor Analysis:

    • Conduct market research to identify trends, competitors, and opportunities.
    • Stay updated with industry developments and incorporate relevant insights into account management strategies.

Other Requirements

  • Bachelor’s degree in business administration, or a related field.
  • Willingness to travel for client meetings, presentations, and industry events as necessary.
  • Adaptability to work in a dynamic, fast-paced environment.
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About HP

Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it. Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so. We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.