IT Support Administrator (Saudi National)

HungerStation is seeking an IT Support Administrator to assist in maintaining and managing IT infrastructure, including servers, networks, and storage. The successful candidate will monitor system performance, troubleshoot issues to ensure high availability and security, and perform routine system maintenance tasks such as software updates, patches, and backups.

Key responsibilities include:

• Providing first-level technical support to internal teams, diagnosing and resolving hardware, software, and network-related issues.
• Assisting in deploying and configuring new systems and hardware (desktops, servers, network equipment, etc.).
• Monitoring network and system alerts, responding promptly to potential issues.
• Documenting procedures, processes, and configurations for internal use.
• Collaborating with IT and operations teams to improve systems and processes.

Requirements:

• Minimum 1-4 years of experience as an IT System/Application/Support Administrator.
• Experience in administering and managing applications such as Microsoft Dynamic ERP and Kissflow.
• Bachelor’s degree in IT, Computer Science, Technology, or a related field.
• Knowledge of Windows Servers (AD, GPO, DHCP, DNS, DFS, WSUS, RDS, Print Server, File Server).
• Experience in Google Workspace (G Suite), Okta, SailPoint IIQ, and antivirus solutions (Sentinel-one or Symantec EP protection).

HungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, with a mission to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide and are headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Location: Riyadh, Riyadh, Saudi Arabia
Work Conditions: On-site, Full-time