About the job
A product you can believe in. Immersive Labs is the leader in people-centric cyber resilience. We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions. We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations. Founded in 2017 from a cargo container in Bristol, UK, Immersive Labs has progressed to the global stage and has secured over $180 million of funding.
Cyber Resilience Advisor - Saudi
We’re looking for a cybersecurity consultant to join our growing Customer Success team as a Cyber Resilience Advisor in Saudi Arabia. You will partner with key customers to drive business outcomes, maximize the value of the Immersive Labs Platform, and execute a programmatic approach to Cyber Workforce Resilience. Unlike traditional consultancy, which would be transactional, such as working on a single project to completion and then leaving, in this role you are embedded and dedicated to the customer for the duration of the contract. This is a long-term and continuous engagement to provide industry and operational experience to help simplify the drive for cyber resilience by aligning and complementing an organization's cyber strategy and vision. The customer is your number one priority, and your focus is to ensure success every step of the way to ensure they are Cyber Resilient and become more mature in this space. You need to adapt to the situations you encounter and be that trusted partner to help by utilizing the Immersive Labs platform to its maximum. Their success is your success. It feels personal.
You will be a trusted, long-term embedded consultant with knowledge in all areas of cyber. The customer will look to you for the answers, and you must be agile with on-the-spot thinking. You will interact with all customer areas, from the C-Suite to the teams and individuals that comprise the customer's organization. You will help everyone.
Your Main Responsibilities
- Partner with key customers to understand and help achieve their business, objectives, cybersecurity initiatives, and desired outcomes
- Establish strategies and roadmaps to drive cyber workforce resilience through a programmatic approach
- Engage C-level executives, technical cyber security professionals, and major lines of business through delivering routine Executive Business Reviews
- Leverage your cybersecurity knowledge to recommend appropriate improvements to current programs and suggest new programs
- Drive adoption to maximize the value of the Immersive Labs Platform
- Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies
- Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation
To Be Successful
5+ years work experience in an information security practitioner or consulting role as well as time spent working in a Customer Success or similar role
Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
Authoritative knowledge of information security concepts, domains, compliances, and standards
Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc
Experience leading technical presentations for both technical and non-technical audiences across all levels
Bachelor’s degree or higher required
Role
Immersive Labs’ growth has been fueled by our values that underpin everything we do
Benefits
As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:
- You'll receive additional benefits allowance to use towards your chosen pension, healthcare, and housing
- Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half-day
- Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover
- Career and learning development through the platform and our ‘Learn Anything’ fund
- Share in the companies' success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviors
While this is a remote position, we do all meet in our EMEA HQ on a bi-annual basis and regularly in person in the region. Find out more about life at Immersive Labs. Cyber threats wait for no one and neither should you. Apply now!
