Backend Engineer
Firefly Software Development Dubai, United Arab Emirates
About the job
Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.
Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time.
As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.
With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.
We are seeking a dynamic and experienced individual to join our team as an IT Assistant Manager. In this role, you will be responsible for overseeing IT operations for our offices and cloud kitchens in the UAE region. You will lead a team of 4-6 individuals and ensure the smooth day-to-day functioning of our IT infrastructure.
What you'll do
What are we looking for?
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Kitopi is a tech-powered, multi-brand restaurant. Founded in January 2018, our mission is to satisfy the world’s appetite. We currently partner with over 200 brands, across UAE, Bahrain, KSA, Kuwait, and Qatar, operating 200+ kitchens. Our smart kitchen operating system (SKOS) - built in house, ensures speed and efficiency in all our operations, across the business, with a focus on making sure our customers are always satisfied and that their brand is continuously growing. Kitopi enables restaurants to open delivery-only locations by providing the necessary infrastructure and software with minimal capital expenditures and time as well as taking care of the entire customer experience journey: receiving and processing orders, cooking, delivery operations, and managing customer feedback.