Lucidya

Lucidya is a Saudi AI-native customer experience management (CXM) software company headquartered in Riyadh, with an additional office in Jeddah. It was founded in 2016. The company began with AI-powered social listening tools and has expanded into a platform covering the customer lifecycle from engagement through retention. Lucidya specializes in Arabic-language analysis, including sentiment analysis across multiple Arabic dialects, real-time engagement, and AI-driven insights. Its platform complies with GDPR, SOC2, and Saudi Arabia's personal data protection regulations. In 2025 the company raised a Series B round led by Impact46. Lucidya serves clients across multiple countries in sectors such as telecommunications, banking, hospitality, and healthcare.

• Competitive salary
• Health insurance
• Four-day workweek
• Professional development and training
• Collaborative and innovative work environment