In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Technician (DCT) Intern. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Intern, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers, supporting services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
Location: Dubai, United Arab Emirates
Work Conditions:
- On-site work only
- Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance
- Flexibility to work non-standard business hours that may include weekends and/or holidays
Qualifications:
Required Qualifications:
- High School Diploma, or equivalent
- Basic knowledge of computer hardware and components
- One (1) year or more supporting IT equipment or related technology
Preferred Qualifications:
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC)
- Able to communicate effectively with multiple stakeholders
- Proficient in written and oral English communication to support regional and global teams
- Desire to learn, grow, and develop new technical skills
Responsibilities:
- Support deployment of on-site datacenter physical infrastructure
- Install, replace, and troubleshoot cables and hardware
- Handle data bearing devices (ex. Hard drives, solid state drives, etc.)
- Work within a ticket-based environment
- Move equipment using pallet jacks or other assisted lifting equipment
- Assist the Datacenter Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management as required
Benefits:
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Maternity and paternity leave
- Generous time away
- Opportunities to network and connect
