About the job
Are you willing to be an influencer of the Digital Native Ecosystem of tomorrow? Digital Native Vendors we are working with are amongst the most exciting software companies in EMEA. They understand and leverage the latest technology to enable their ideas. And we want to help them disrupt their respective markets. If you are passionate, entrepreneurial, with a history in leading from the front and build-up on each other’s ideas, this could be the perfect opportunity for you. Oracle is committed to continuously introduce new services and go to market models, but we need your experience and innovative thinking to nail it and scale it together, while we’ll uncover the future needs. We believe the ability to engage with people, communicate an idea and convince stakeholders is key to success. Together with colleagues from all around the world you will help us connect the biggest enterprises of today with the tools to compete in the digital world of tomorrow. Oracle is at the forefront of the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. As a Solution Engineer (ACE) you collaborate closely with the sales rep on a select number of customers, providing technical leadership and support in order to convince the customer of the value of Oracle Cloud Technologies and ensure they get the best outcomes from their investments. This ACE will work with the Oracle Digital sales team and our SMB customers in the Benelux market. You will bring your own value and sometimes lead different teams, to support our customers in their transformation journey to Oracle cloud by creating a unique experience and impact customer success.
Job Summary
As an Account Cloud Engineer, you will have full accountability and responsibility to orchestrate technical resources to define, drive and implement long-term strategies for our Digital Native customers in EMEA. We are looking for the confidence, coming out of practical experience and an exceptional technical background, to create value and bring new perspectives for technical decision factors (heads of technology, architects and key players in the technical teams). Customer aligned, the ACE role is responsible for customer lifecycle from project concept to usage and expansion within the customer. Drives alignment with the Cloud Sales Rep, working as a team within the customer to define/drive sales strategy, find and win new workloads, technical due diligence to achieve the “Technical Win” Maintains an awareness of the customer’s infrastructure and is technically competent. Supports and advises on new workloads that will add value for customers. Orchestrates the technical resources required to ensure our technology is driving customer business outcome and sustainable usage and growth Solve complex problems and bring-in the right resources xLOBs, for an optimal result; encourage all contributors to be at their best and develop on each-other ideas Builds a consumption plan for and with the customer Be willing to take over the responsibility for the ultimate success of the implementation projects that you are designing Be viral together with your customer in the communities which can contribute to your customer growth
Roles & Responsibilities
The ACE will orchestrate all technical activity in the account and is always in the leading position for presales activities. Actively involved in the Oracle account team in defining account strategy and driving the consumption growth. Is accountable for the successful experience of customer(s) in their territory. Understands customer's overall portfolio, IT and business priorities and establishes a solution that addresses customer needs. Drive effectiveness and impact in the way we engage with customers, become customer Trusted Advisor. Informs customers/prospects on Oracle emerging technologies and how they will create value and competitive differentiation Presents Oracle's technology demonstrating deep familiarity with infrastructure, security and integration capabilities. Acts as customer single point of contact for cloud engineering Engage the Oracle Cloud technology team, lead virtual teams to support in creating solution design, architecture, POCs, tailored technical workshops, etc. Leads activities and teams to help position the value of Oracle’s Cloud and continually meet customer expectations. Delight customers by offering unique experience Guarantee the success - scope projects and success criteria, be responsible for the implementation success of what you are designing; regularly validate of value creation with customer
