About the Job:
At Qualtrics, we create software used by the world’s best brands to deliver exceptional frontline experiences, foster high-performing teams, and design products that people love. We are not just a platform; we are the creators and stewards of the Experience Management category, serving over 18,000 clients globally.
The Senior Solution Engineer will be an integral part of our presales organization, working with large, global customers to architect world-class experience management (XM) programs that drive tangible business value. This role will focus on significant Corporate and Enterprise deals based out of our Dubai office.
Key Responsibilities:
- Provide presales technical and functional support to prospective clients, ensuring their satisfaction.
- Guide customers in applying our technology to their organizations.
- Develop and deliver high-quality presentations and product demonstrations.
- Design and present tailored Qualtrics software solutions.
- Collaborate with management of customer organizations to help in sales planning and business development.
- Architect and prototype solutions for customers, demonstrating product strengths compared to competitors.
- Engage with product development teams to enhance Qualtrics products based on feedback.
Who We're Looking For:
- Minimum of 10 years of prior presales or technical experience with software in a SaaS/Cloud environment, especially with Enterprise-level accounts.
- Strong communication skills, with the ability to explain technical aspects of SaaS software, including security and API protocols.
- Energetic self-starter comfortable in dynamic environments.
- Experience with Customer and/or Employee Experience software systems is a plus.
- Willingness to travel up to 25%.
Benefits:
- Qualtrics Experience Program, offering a bonus for personal experiences.
- A collaborative and inclusive team atmosphere.
- Hybrid work model with set in-office days to foster teamwork and innovation.
Commitment to Diversity:
Qualtrics is an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
