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Information Technology Operations Specialist (L2 Support Engineer)

Synechron Riyadh, Saudi Arabia Posted: 05 May 2025

Financial

  • Estimate: $40k - $60k*
  • Zero income tax location

Accessibility

  • Office Only
  • Apply from abroad
  • No Relocation Support
  • Visa Provided

Requirements

  • Experience: Senior
  • Arabic: Preferred

Position

About the Job:
Synechron is seeking an experienced IT Operation L2 Support Engineer with over 5 years of experience. The ideal candidate will have expertise in cloud computing, automation, system administration, and database management. The role involves managing and maintaining both on-premises and cloud-based IT systems, troubleshooting, optimizing IT infrastructure, and implementing efficient automation solutions.

Job Location: Riyadh, Saudi Arabia (On-site)
Work Conditions: Full-time
Language Requirements: Arabic speaker required

Key Responsibilities:

  • Manage and maintain on-premises and cloud-based IT systems (Oracle Cloud, Azure, AWS).
  • Develop and deploy automation scripts using Ansible Playbooks and Bash scripting for system patching and administrative tasks.
  • Configure, monitor, and optimize Hadoop clusters (HDFS, HBase) to ensure efficient data processing.
  • Administer virtualization environments, including VMware and Oracle Linux KVM (OLVM).
  • Set up and manage message brokers such as Apache Kafka and RabbitMQ for microservices communication.
  • Design and implement scalable Elasticsearch clusters for enhanced search performance and data analytics integration.
  • Configure and manage NetBackup solutions for effective backup and recovery.
  • Provide incident management and problem resolution for infrastructure-related issues.
  • Troubleshoot networking components and manage virtual cloud networks.
  • Ensure compliance with IT service management standards through audits, capacity planning, and performance reporting.

Technical Skills:

  • Operating Systems: Linux, Windows Server (2016, 2019)
  • Scripting & Automation: Ansible Playbook, Bash Scripting
  • Cloud Platforms: Azure, Oracle Cloud, AWS
  • Ticketing Systems: ServiceNow, Jira, Triole
  • Backup & Recovery: Veritas NetBackup
  • Virtualization: VMware, OLVM
  • Data Management: Hadoop, MySQL
  • Message Brokers: Apache Kafka, RabbitMQ
  • Search Engines: Elasticsearch, Solr

Certifications & Training:

  • Microsoft Certified Azure Administrator Associate
  • Microsoft Azure Administrator Fundamentals
  • Oracle Cloud Infrastructure 2021 Certified Architect Associate
  • Oracle Cloud Infrastructure 2021 Cloud Operations Associate
  • Linux & Windows Server Administration
  • Cloud Computing (OCI, Azure)
  • Red Hat Ansible Automation
  • Cisco Certified Network Associate
  • Hadoop Configuration & Administration
  • Red Hat Pacemaker Administration
  • Intermediate Python Programming

For more information about Synechron and our commitment to diversity, equity, and inclusion, please visit our website.

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About Synechron

Synechron is a leading digital transformation consulting firm focused on the financial services & big tech industries.