20+ Years - Digital UX Tech Creative Delivery Specialist | Digital Director | Senior Project Manager

A digital delivery expert with 20+ years of experience enabling multi-disciplinary teams to deliver their best work across global brands, including Coca-Cola, bp, Diageo, Olympics, General Motors, HSBC, and more.

Proven success leading teams delivering UX, AI, Creative Comms, Digital Ecosystem & Brand Strategy, Website, App, and Tech projects, backed by formal UX training, skilled at coaching teams to keep users at the centre of decision-making, driving stronger results.

Experienced in leading Agile product and Waterfall project deliveries, with deep expertise across complementary disciplines: UX (formal training), technical development (ex-dev), and creative, communications, and strategy management (ex-creative). Currently expanding knowledge in AI and Machine Learning Product Enablement.

A business degree with majors in Economics, Legal, and Marketing studies underpin strong contract negotiation skills, a comprehensive understanding of business ecosystems, and robust commercial acumen.

KEY SKILLS

Project Management & Leadership

• Agile (Scrum), Waterfall, Kanban
• Proven Client Relationship Management
• Proven Cross-Functional Team Leadership
• Strong remote team tools & management
• Data science backed by econometrics studies

In-depth Expertise Delivering These Projects

• Tech & Dev
• UX & Research (formal training)
• Creative & Communications
• Product & Strategy
• AI & ML Enablement (formal training)

Digital Tools & Technologies

• Jira, DevOps, Smartsheet, MS Project, Monday.com, MS Office / Mac products
• People Resourcing Platforms (various)
• WebGL, AR, VR
• CMS: AEM, CQ5, Umbraco, Sitecore, Forge

Soft-Skills

• Empathetic leader, quick to identify and resolve team frustrations, maintaining productivity.
• Strategic thinker, adapting delivery to meet client and internal needs by re-designing solutions mid-stream.