I am a recent graduate of DePaul University, holding a Bachelor of Science degree in Management Information Systems (June 2025). As an aspiring Business Analyst, it is my mission to leverage data to uncover insights that directly drive customer satisfaction and business value. By combining rigorous analysis with deep empathy for user needs, I deliver solutions that not only meet key metrics but also delight end-users and stakeholders alike. Passionate about leveraging AI, process automation, and cloud computing, I excel at translating complex business needs into technical solutions that drive efficiency and innovation. My systems-thinking approach and collaborative mindset ensure I deliver measurable impact in fast-paced, cross-functional environments.
Key strengths:
- Business Analysis & Strategy: Requirements gathering, Use Case & Class Diagrams, workflow optimization
- Project Management: Microsoft Project (scheduling, budgeting, risk assessment), scope control, stakeholder communication
- Database & Reporting: Data normalization (3NF), ER modeling, SQL Server report development
- Data Mining & Visualization: Descriptive statistics, linear regression in Excel, IBM SPSS Modeler
- Cloud & Automation: Cloud fundamentals, process automation frameworks, digital transformation strategies
- AI & Cognitive Studies: LLM architecture, model limitations, ethical and economic impact analysis
My project experience and achievements:
- Enhanced Project Delivery: Co-led a cross-functional team to develop and execute an IT project plan in Microsoft Project, improving on-time delivery by 25%.
- Streamlined CRM Processes: Designed Use Case and Class Diagrams for a CRM system that reduced customer response times by 30%.
- Optimized Data Reporting: Normalized enterprise data to 3NF and built SQL Server reports, cutting manual reporting efforts by 40 hours/month.
- Accelerated Insights: Applied Excel regression and SPSS Modeler to analyze sales data, delivering insights that boosted campaign ROI by 15%.
- AI Impact Assessment: Researched AI/LLM societal implications and presented findings that informed my department’s ethical AI guidelines
I am seeking a technical-business liaison position where I can apply my analytical and technical skills to help organizations harness AI-driven solutions and optimize their IT strategies. I’m particularly interested in teams focused on cloud-based transformation, process automation, and data-driven innovation.