C# Developer | Mid-Level | .NET, IT Support, System Troubleshooting

C# Developer | IT Support Specialist | Enterprise Systems Professional

I am a dedicated C# Developer and IT Support Specialist with over five years of practical experience supporting enterprise environments and building secure, efficient software solutions. My professional journey has spanned the banking, education, and IT services sectors, where I’ve consistently contributed to both infrastructure stability and business process improvements.

My strength lies in combining hands-on technical support with application development. I have provided day-to-day support for over 600 users across multiple branches in the financial sector, resolving system issues, managing upgrades, and deploying secure configurations. In my role as Regional IT Support Lead at Union Bank Plc, I successfully led several system rollouts, supported end-users remotely and on-site, and implemented IT security measures that improved system integrity and user experience.

On the development side, I specialize in building applications using C# and .NET technologies, with experience in Windows Forms and web-based solutions. I have also worked with SQL Server for data management and reporting. I build with the end-user in mind, ensuring that my solutions are both functional and reliable. My background in support has given me the ability to anticipate user needs, reduce technical friction, and build tools that solve real problems.

I have a good understanding of IT infrastructure — from endpoint security and remote access to system patching and network troubleshooting. This technical foundation allows me to maintain systems with minimal downtime, provide structured support, and contribute meaningfully to IT planning and decision-making.

I bring strong communication skills, attention to detail, and a calm, solutions-oriented approach to every project. I am comfortable working independently or as part of a cross-functional team and I take pride in delivering work that meets both user and business requirements.

Key Skills and Tools:

• C#, .NET, Windows Forms, ASP.NET
• SQL Server and database operations
• IT infrastructure support and troubleshooting
• Microsoft 365, Windows 10/11, Active Directory
• Endpoint protection, patching, and system hardening
• Remote support tools (TeamViewer, AnyDesk, RDP)
• Network setup, LAN/WAN, printer and peripheral support
• Software deployment, system upgrades, asset management
• Documentation, end-user training, and compliance

Education and Certifications:

• BSc Computer Science (In Progress) – Ajayi Crowther University
• HND Computer Science – Ogun State Institute of Technology
• ITIL Foundation v4 – Tranter IT
• Cybersecurity Certification – ISC2
• Cisco IT Essentials
• Programming & Software Development – LinkedIn Learning

Professional Qualities:

• Consistent, dependable, and focused on long-term value
• Able to balance software development and technical operations
• Strong problem-solver with a practical, hands-on mindset
• Committed to continuous improvement and structured delivery
• Able to work effectively in fast-paced, high-demand environments

I am looking to contribute my experience and skillset to a forward-thinking organization where IT stability and software reliability are priorities. I am open to challenging roles that encourage growth and allow me to deliver measurable impact through both code and support.