Client Operations Specialist | Senior Level | KYC, Client Onboarding, SWIFT Payments
Actively Looking for Work
I am an Operations and Client Services professional with 15+ years of experience in UAE banking, based in Dubai. I specialise in client onboarding, KYC, international payment processing and back office treasury operations for capital markets.
In my current role at a French investment bank in DIFC, I process SWIFT payments (MT103, MT202, MT199, MT999) across USD, EUR, AED and JPY, investigate delayed or unconfirmed payments with intermediary banks, and carry out daily nostro reconciliation with a clean audit record. I also manage client KYC documentation from onboarding through account opening and safekeeping, and I answer daily client queries on payments and expired documents within 24 hours.
I work closely with Compliance, Treasury and Relationship Managers, and I have managed my team in the absence of the head of operations and trained new staff. I am accurate, calm under deadlines and comfortable owning a process from start to finish.
I am looking for client operations, onboarding, KYC, payments and operations management roles in the UAE. Core skills: Client Operations, KYC, Onboarding, SWIFT Payments, Foreign Exchange, Reconciliation, Treasury Operations.