Digital Transformation Manager | 10+ Years Experience | IT Leadership, Agile, Project Management

Professional Profile

Dynamic and results-oriented IT Leader with over 12 years of international experience in digital transformation, project and product management, enterprise architecture, and Agile coaching. Currently leading IT Governance and Agile Methodology for seven UNIQA Insurance companies across six countries, impacting over 350 employees. Proven ability to drive large-scale agile transformations, manage cross-border teams, and deliver complex enterprise solutions. Strong communicator, certified Agile Practitioner and SAFe Leader, and trusted advisor to executive stakeholders.

Core Competencies

• Agile Transformation & Coaching (SAFe, Scrum, Kanban)
• Digital Strategy & IT Governance
• Project & Program Management (PMO establishment)
• Cross-functional Team Leadership
• Insurance, Telco & Public Sector IT Solutions
• Business Architecture & Technical Sales
• Multi-country Operations (Europe & Middle East)

Professional Experience

SEE Leader for IT Governance & Methodology

SEE Digital (UNIQA Insurance Group), Serbia | Dec 2023 – Present

• Lead Agile transformation across 7 UNIQA companies in 6 countries, with over 350 active participants.
• Serve as Agile Master: defining, owning, and implementing agile methodology, governance frameworks, and continuous delivery processes.
• Own regional IT governance vision, PMO, methodology, budgeting, and compliance with group and regulatory standards.
• Manage and optimize the regional IT budget in coordination with business units and finance.

PMO & QMS Sector Manager

SEE Digital (UNIQA Insurance Group), Serbia | Sep 2022 – Dec 2023

• Headed PMO and QMS functions, including strategic budget planning, project supervision, ISO-based quality system maintenance, and executive reporting.

ECM/BPMS Team Leader & Country Program Manager for Bosnia & Herzegovina

SEE Digital (UNIQA Insurance Group), Serbia | Jan 2020 – Sep 2022

• Directed all software and transformation projects in UNIQA B&H as Country Program Manager.
• Led ECM and BPM teams across the region; managed cross-functional, distributed teams and vendors.

Business Solutions Architect

Prozone Middle East, Kuwait | Jul 2017 – Dec 2019

• Delivered enterprise software solutions across multiple Kuwaiti clients.
• Acted as project manager, architect, and technical sales lead across digital transformation initiatives.

Regional Manager – Middle East

TeleGroup, Kuwait | Oct 2015 – Jun 2017

• Established and expanded TeleGroup’s footprint in the GCC, securing and delivering IT infrastructure and ECM projects.

System Engineer & Business Development Manager

TeleGroup, Serbia | May 2013 – Oct 2015

• Led technical implementation and customer engagement for large public and private sector clients.

Selected Projects

• Agile Transformation – Agile Master for UNIQA SEE Region; scaled agile across 6 countries, 7 companies, 350+ staff.
• Unified Portal – Project/Product Manager for a multifunctional sales and partner portal (Scrum).
• ECM Implementation (IBM Filenet, Kofax) – Regional Lead for rollout across 5 countries and 30+ integrations.
• ServiceNOW Implementation – Product Owner for incident/change management and agile delivery transition.
• BPMS System Upgrade – Replaced OpenText with a custom solution (Waterfall).
• Kuwaiti Clients – ECM/Integration for KDIPA, KIA, AlMawashi, MEW, NCED, PACE (PM & Technical Lead).
• Belgrade Airport & Telenor – Telecom projects (Technical Team Leader).

Education

Master’s in Engineering (2015) – Radio Communications & System Engineering Bachelor’s in Engineering (2012) – Radio Communications School of Electrical Engineering, University of Belgrade, Serbia

Certifications

• Leading SAFe®
• Agile Practitioner
• Internal trainings: Scrum, Kanban, Waterfall PM methodologies

Languages

• English – Fluent
• Serbian – Native

Personal Details

• Nationality: Serbian
• Driver’s License
• Married
• Interests: Guitar, science fiction