Actively Looking for Work
with over 16 years of expertise in enterprise software development and 24x7 incident management. Proven ability to lead high-performing teams in resolving critical incidents across cloud, infrastructure, and application layers—achieving up to 35% MTTR reduction through automation, standardized processes, and root cause resolution. Skilled in designing and building complex, UI-rich desktop and cloud-integrated applications using C++ (MFC, COM), C# (.NET Core, WPF), ReactJS, and SQL.
Combines deep technical acumen with cross-functional leadership, stakeholder communication, and continuous process improvement aligned to Agile and ITIL best practices.