Hospitality Operations Manager | 15+ Years Experience | Guest Service & Front Office
Actively Looking for Work
Hospitality operations and guest-services professional with more than 15 years of experience in hotel front office, lodge operations, night audit, reservations, and transport coordination. Experienced in guest communication, financial transaction checking, guest billing, occupancy and sales reporting, security checks, and coordinating daily operations.
Core strengths: guest relations, front-office operations, reservations coordination, lodge management, team coordination, financial checks and reporting, transport arrangements, client communication, and service follow-up.
Career experience includes Reservations Manager and Transport Coordinator at Zinho Services & Products (2024–present), Lodge Manager at Tranquilo Resorts (2021–2025), Front Officer at Annie’s Lodge (2010–2021), and Night Auditor at Gold Card Executive Lodge (2008–2009).
Holds a Bachelor of Arts in Business Management (BBM), a Diploma in Hospitality and Tourism Management, and a Diploma in Caregiving. Seeking hospitality, hotel operations, guest services, front-office, or reservations opportunities in the Gulf region.