Junior Data Analyst | 1+ YOE | Python, Power BI, SQL, ML, LLM

Passionate about transforming raw data into actionable business insights

I bridge technical expertise with real-world problem-solving. With a strong foundation in AI/Data Engineering (ESIEA, including an academic exchange at University of Michigan) and hands-on experience from 3 years as a Level 3 Technical Support Engineer at Ivalua (SaaS/ERP), I'm transitioning into data analytics roles where I can drive impact through visualization, ML, and automation.

At Ivalua, I:

• Resolved 95% of complex incidents within SLAs, mastering SQL for database investigations and root cause analysis.
• Designed interactive dashboards and automation solutions, reducing request processing time by 30% and boosting team responsiveness.
• Increased user satisfaction by 20% through product improvements and a Prompt Engineering initiative targeting 15% UX gains.
• Mentored juniors while collaborating cross-functionally with dev teams.

Beyond work, my personal projects showcase my data skills:

• Power BI Dashboard for IMDb Top 1000 Movies: Built a decision-support tool analyzing ratings, engagement, runtime, and revenue to guide content acquisition strategies.
• Movie Recommendation System: Developed a content-based ML model in Python (TF-IDF, cosine similarity, feature engineering) with a Streamlit web app for explainable recommendations.

Certified IBM Data Science Professional (Coursera), proficient in Python (Pandas, NumPy, Scikit-learn), Power BI, Streamlit, SQL, Prompt Engineering, and cloud basics (AWS/Azure). Fluent in English (TOEIC 920) and native French speaker. Currently based in France, I'm eager to bring my hybrid tech-support and data analytics skills to innovative teams in the Middle East (Dubai, Riyadh) or Asia (Singapore). Open to relocation and roles requiring visa sponsorship.