Senior Business Process Consultant | 7+ years experience | BPM, BRD, Opportunity Scoping &Valuation
Actively Looking for Work
Senior Business Process Consultant/Senior Business Analyst
with over 7 years’ experience delivering and leading on end-to-end process redesign, requirements documentation and driving significant cost efficiency savings and operational improvement for major international companies (Centrica, Santander, IAG Cargo). Expert in
- BPMN 2.0
- Opportunity Scoping & Valuation
- Automation integration for Process improvement.
Delivered £2.3M in Software & User Licencing Cost Savings, reduced support query handling time by 35% amongst other achievements.
I’ve proven experience implementing process improvement Lean Six Sigma methodologies that helped organisations achieve cost efficiencies, improve operational performance, remove waste, identify revenue optimisation opportunities and mitigate against risks and regulatory fines and utilise automation and AI effectively to enhance Operational Efficiency in alignment with project goals and organisation vision.
Proven Experience
and communication skills whose successfully facilitates outcome driven Process Workshops and presented to all levels from Senior C-Suite Level figures such as Director Level (CDIO, COO, HR Director etc), Senior Management and Operational Management to Front Line Staff Level to ensure effective collaboration and effective delivery of Process improvement objectives.