Senior Generative AI Expert | 20+ Years Software Exp | LLM, Prompt Engineering, RAG, AI AGENT

CAREER SUMMARY Generative AI Expert with 21+ Years of Experience in Leading AI Solutions Development. I've spent over two decades pioneering in software development including 9 years in AI and ML technologies, making complex ideas easy to understand and turning business needs into technical solutions. My work has led to breakthrough products that change how businesses operate and compete.

EXPERIENCE

Senior Solution Architect – AI/ML | T-Systems Pvt. Ltd. India | Aug-2019 - present

• Led multiple global, cross-PU Generative AI and ML projects, defining architecture, design, and implementation.
• Developed ‘RFP Co-Pilot’ App harnessing LLM capability and advanced NLP to automate RFP processes, reducing sales team cost by €1.5 million/year, RFP processing time by 60%, and increasing bid winning chances by 40%.
• Created ‘Tender Assistant’ to fetch public tenders, match with T-Systems portfolio, and generate matching details, reducing €200K cost/Quarter and increasing 90% tender filtering coverage.
• Built a ‘Sales Assistant’ Bot using T-Systems' knowledge base, LangChain, and OpenAI APIs, enhancing RFP handling and reducing response time.
• Developed an ‘AI Chatbot’ for ITSM system technical specification documents using the LLM Flan T5 model and a custom DCPR system.
• Received the R&R Award for Q1 2020 for innovative ideas and outstanding performance in SLA Breached ML predictive model development.
• Awarded Best Employee of Q4 2022 for AI/ML Leadership.

Lead Software Architect | Whirlpool Asia LLP, India | Apr-2018 - Aug-2019

• Developed a tool to analyze customer reviews from multiple e-commerce platforms, saving $400K/year in external tools license and resource cost.
• Utilized Python 3, TensorFlow 2.x, Keras, Scikit-Learn, and NLP techniques for text classification on a private cloud.
• Led the development of a mobile reusable framework for IoT-based cloud applications and dashboards.
• Received the "Rock Star" award for outstanding performance in developing a mobile framework (MFA) and a Hand Gesture-based Computer Vision application PoC.Project Lead |

Persistent Systems, India | Nov-2015 - Dec-2017

• Led a team of data scientists on PoC projects for a medical equipment client, focusing on object detection, image classification, and NLP-based text classification.

Co-founder | Triffort Technologies Pvt. Ltd | Jul-2011 - Nov-2015

• Managed a team of 20+ people to deliver technical designs and end-to-end solutions for iOS app development.
• Successfully managed multiple customers, resulting in repeat business engagements. Project Lead | HCL Technologies | Oct-2008 - Jun-2011
• Led a team of 8 software engineers, working on requirement management, design, and architecture of projects.

Technical Specialist | Infosys Ltd | Mar-2007 - Sep-2008

• Handled large-scale software module development and led a small team in banking software development.

Senior Software Engineer | MindTree Ltd. | Dec-2004 - Jan-2007

• Developed SMTP-based listener and receiver for security thread event monitoring systems.

Software Developer | A-1 Technologies & Technosys Services | Jun-2003 - Nov-2004

• Built Searcher and Indexer of search engine using C++, COM/DCOM, and MFC.

TECHNICAL SKILLS

• Programming languages: Python, C, C++, Objective-C, Swift
• Soft skills: Leadership, Team Building, Communication, client relationship
• AI & ML Tools: TensorFlow, Keras, Scikit-learn, NumPy, Pandas, SpaCy, NLTK, Matplotlib, Jupyter
• Notebook, Tableau, Power-BI, Data Robot
• AI & ML Techniques: CNN, RNN, LSTM, Vanilla LSTM, Stack LSTM, Hybrid Neural Networks, Decision
• Trees, Random Forest, XG-Boost, Ensemble Bagging and Boosting, Clustering
• Generative-AI & LLM: AI Agent frameworks, CrewAI, RAG based app development, Summarization, generative-Q&A, document tagging, documents matching, LLM Fine tuning, LLM Quantization, LLM Shards, unstructured data analysis, SQL with LLM, Open Source LLM from Huggingface, Open-AI APIs, Prompt Engineering with open source LLM and Open-AI APIs, LangChain, LlamaIndex

EDUCATION Bachelor of Engineering (B.E.) | 1999-2003 | 73%

CERTIFICATIONS

• PRINCE2 Agile Project Management Certification
• Practical Machine Learning – Johns Hopkins University
• TensorFlow for Artificial Intelligence, Machine Learning and Deep Learning Certification
• Applied Predictive Modeling Certification
• Prompt Engineering for ChatGPT - Vanderbilt University
• AWS Certified Solution Architect – Associate