Senior Technical Implementation Consultant | 13+ Years Experience | Global Work Readiness

I'm a Senior Technical Consultant

with over 13 years of hands-on experience in SaaS, ERP, and cloud-based solution implementation across diverse industries, including aviation, healthcare, and e-commerce. I specialize in delivering enterprise-level software rollouts, system integrations, and post-deployment support that drive operational efficiency, user adoption, and customer satisfaction. Throughout my career, I’ve led full-cycle software implementations—from gathering requirements and configuring solutions to training stakeholders and supporting long-term adoption. I’ve worked with international clients across various time zones and regulatory environments, ensuring that business goals and technical solutions align for long-term impact. I bring a rare blend of technical depth and client-facing skills. My experience ranges from creating custom workflows, managing complex data migrations, and working directly with R&D teams to developing training materials and guiding non-technical users. This balance allows me to bridge the gap between business needs and technology delivery effectively.

Some of my key strengths include:

• Leading SaaS/ERP implementations across cloud platforms
• Configuring and customizing platforms to meet unique client use-cases
• Collaborating across functions with product, engineering, and support teams
• Supporting enterprise clients with scalable, efficient solutions
• Adapting to global markets and aligning with international delivery models

My toolbox includes tools like JIRA, Confluence, Zendesk, Salesforce, HubSpot, and cloud platforms like AWS and GCP (basics), along with process familiarity in Agile, ITIL, and PRINCE2 frameworks. I also hold an MBA in Marketing and a Bachelor's in Computer Engineering, combining business understanding with technical execution. Currently, I am actively seeking international opportunities in developed markets (Germany, UAE, Singapore, Australia, Netherlands, and Switzerland) where I can contribute as a technically sound, client-focused implementation expert. I am open to relocation, visa sponsorship, and consulting or full-time positions where impact and innovation are valued.