I'm a UX/Product Designer with 4.10 years of end-to-end experience designing complex B2B and B2C platforms including EMRs, HRMS tools, CRMs, and customer portals across web, mobile, and tablet. I've led a full-scale design system initiative and worked hands-on across research, strategy, prototyping, and stakeholder collaboration within fast-paced agile teams.
My core skills and expertise include:
- Product Design: UX strategy, wireframing, prototyping, design systems, responsive design, UI/UX design
- User Research: Heuristic evaluations, journey mapping, stakeholder interviews, usability testing, user interviews
- Enterprise UX: Complex workflows, accessibility, cross-platform optimization, data-informed decision making
- Tools: Figma, Storybook, Adobe Creative Suite, Framer, Premiere Pro, Jira, Miro
- Soft Skills: Cross-functional collaboration, agile methodologies, storytelling, rapid iteration, design advocacy
I boosted client acquisition by 56% and accelerated SOW completion by 76% by leading the design of RealServ’s Form Builder and Abstraction Tool. I reduced UI inconsistencies by 90% and improved developer handoff by building a scalable design system with accessibility standards. I increased daily active users by 35% for a cross-platform HRMS app by enhancing accessibility and login UX, and improved client retention by 60% by revamping EMR workflows using personas, journey maps, and usability testing.
I'm looking to lead and contribute to impactful digital products within tech-forward, human-first teams solving real problems at scale.