About the Role / About the Job
In this position, you will play a critical role in enhancing administrative functions by collecting and analyzing data to provide actionable insights that promote continuous improvement. You will be responsible for creating and maintaining dashboards, scorecards, and periodic reports that aid management decision-making and contribute to transparency across administrative functions. Your work will involve inspecting data accuracy and integrity, presenting insights to both technical and non-technical audiences, and collaborating with various departments to ensure alignment with organizational objectives. Additionally, you will support planning and forecasting activities, conduct reviews to identify inefficiencies, and contribute to budget analysis and cost optimization.
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Key Responsibilities
- Collect and record data from the CCO Division’s administrative functions to identify trends, measure performance, and provide actionable insights for continuous improvement.
- Carry out and maintain dashboards, scorecards, and periodic reports to support management decision-making and ensure transparency.
- Inspect the accuracy, integrity, and reliability of data across administrative functions to strengthen decision-making.
- Present findings and insights in clear, concise formats tailored to both technical and non-technical audiences.
- Collaborate with departments to assess strategies, policies, and processes, providing data-backed recommendations to align operations with organizational objectives.
- Support annual planning, resource allocation, and forecasting activities by delivering accurate data analysis and scenario modeling.
- Conduct periodic reviews of workflows and administrative processes to highlight inefficiencies and recommend improvements.
- Inspect audit findings, risk indicators, and compliance reports to identify potential gaps and recommend corrective actions.
- Contribute to budgetary analysis, cost optimization, and expenditure tracking to ensure alignment with organizational targets.
- Drive initiatives through benchmarking, KPI tracking, and root cause analysis to enhance efficiency and effectiveness across the Division.
- Support the development and standardization of operating procedures (SOPs) and ensure proper documentation of data, reports, and processes.
- Collaborate within the Division to ensure data alignment, share insights, and coordinate on key projects, including creating multiple narrative dashboards for insights and performance mapping.
- Translate complex datasets into strategic insights to support leadership decision-making and prioritization.
- Support data literacy and capability building by training colleagues on effective dashboard and report usage.
- Record data usage and stakeholder feedback to continuously refine analytical tools, ensuring relevance and user-friendliness of dashboards and reports.
- Inspect data integrity and accessibility in Sijilati by applying governance standards, metadata structures, and retention policies for long-term archiving of divisional files.
- Perform other reasonable tasks as assigned by your supervisor.
Minimum Knowledge, Skills & Experience
- Bachelor’s degree in Business Administration, Economics, Statistics, Data Science, Finance, or a related field.
- 2–5 years of relevant full-time work experience in data analysis, business analysis, or performance reporting, preferably within large organizations.
- Strong ability to collect, clean, and interpret complex datasets, identify trends, and generate actionable insights.
- Proficiency in data analysis and reporting tools (e.g., Excel, Power BI, or equivalent); familiarity with statistical methods, forecasting, and performance measurement.
- Strong attention to detail, with the ability to manage multiple tasks, prioritize effectively, and meet deadlines.
- Excellent ability to work collaboratively across departments, engage stakeholders, and support cross-functional initiatives.
- Excellent verbal and written communication skills, with the ability to liaise with stakeholders and present ideas; Arabic proficiency is an advantage.
- Proficiency in MS Office applications.
