About the Role
The Credit & Collections function supports the business in Saudi Arabia by managing customer receivables, following up on payments, resolving account discrepancies, and minimizing credit risk. The team works closely with healthcare customers, Sales, Customer Care, and Finance to maintain accurate accounts and support timely collections. This role is based in Riyadh with a flexible work arrangement.
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As a Credit & Collections Clerk III, you will manage a portfolio of customer accounts, follow up on overdue payments, reconcile balances, and resolve invoice discrepancies. Working with healthcare customers, Sales, Customer Care, and Finance, you will help remove payment barriers and maintain accurate account records. Your work will directly contribute to timely collections, reduced overdue receivables, and stronger customer relationships.
Primary Responsibilities
- Manage a portfolio of customer accounts and follow up on overdue payments to support timely collections.
- Reconcile customer balances and resolve discrepancies involving invoices, payments, and credit notes.
- Coordinate with Sales, Customer Care, and Finance to resolve disputes and remove payment barriers.
- Monitor payment commitments and escalate overdue accounts or potential credit risks in line with company procedures.
- Maintain accurate records of collection activities, customer communications, and account status.
- Prepare accounts receivable updates highlighting overdue balances, collection progress, and required follow-up actions.
Required Qualifications
- Diploma in Accounting, Finance, Business Administration, or a related field, with at least two years of experience in accounts receivable or collections.
- Experience in customer account reconciliation, overdue payment follow-up, and invoice discrepancy resolution.
- Proficiency in Microsoft Excel and written and verbal business communication in Arabic and English.
Preferred Qualifications
- Experience in credit and collections within the healthcare or medical device industry.
- Hands-on experience using SAP for accounts receivable activities and customer account reporting.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
The company offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the company Incentive Plan (MIP).
