3PL HR & Admin Insurance, specialist

About the Role
This position involves managing and coordinating day-to-day Medical and General Insurance activities within the Business Unit. Key functions include overseeing renewals, policy administration, claims processing, payments, and ensuring compliance with Corporate Insurance requirements.

Key Responsibilities

• Insurance Renewal: Collect, review, validate, and consolidate Medical and General Insurance renewal data from relevant departments and submit it to the broker within the required timelines.
• Policy Administration: Manage policy additions, deletions, endorsements, and coverage changes, ensuring accuracy and obtaining the required approvals.
• Medical Insurance: Coordinate employee and dependent additions, deletions, class changes, eligibility updates, CCHI compliance, and medical insurance inquiries.
• General Insurance: Handle Motor, Property, Marine, and other General Insurance requirements, including certificates, declarations, and policy updates.
• Claims Management: Coordinate General Insurance claims, ensure proper documentation, follow up on outstanding cases, and escalate issues when required.
• Invoices and Payments: Review insurance invoices, credit notes, and Statements of Account (SOA), and coordinate with Finance for timely payment processing.
• Coordination and Compliance: Liaise with Corporate Insurance, brokers, and internal departments to ensure compliance with approved policies, SOPs, and procedures.
• Reporting and Records: Maintain accurate insurance records, monitor outstanding matters, and provide regular updates and reports to Corporate Insurance.

Required Qualifications and Skills

• Experience in Medical and General Insurance operations.
• Knowledge of insurance policies, renewals, endorsements, and claims.
• Proficiency in Microsoft Office, particularly Excel.
• Good command of English and Arabic.