About the Role
As a part of a dynamic Riyadh-based team, you will play a key role in promoting and demonstrating the company Studio, an innovative Saudi AI app that enables business owners to develop custom business systems through simple language descriptions. This position involves engaging directly with customers to help them kickstart their systems, providing ongoing support, and driving sales of credit packages.
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What You Will Do
- Run online and in-person demos of the company Studio for business owners who inquire about it, initiating the creation of their first system during the demo.
- Follow up with individuals who have installed the app to assist them in completing their first system, helping them decide on purchasing credits.
- Efficiently sell credit packages and maintain up-to-date records of your pipeline and notes.
- Address customer inquiries received via the App Store and Google Play reviews, as well as through our support channels, and escalate product issues to the product team.
- Manage customer accounts post-sale: check in during their first month, assist in adding new systems, and facilitate repeat purchases.
- Provide weekly reports covering demos conducted, trials initiated, deals closed, and repeat purchases made.
What We Need
- Located in Riyadh or willing to relocate to Riyadh.
- A minimum of 2 years of experience in B2B sales, account management, or customer success, ideally in a software-related environment.
- Proficiency in both Arabic and English, with excellent spoken and written communication skills.
- Comfortable demonstrating applications on both mobile phones and laptops, explaining their functions in a straightforward manner.
- Highly organized with the ability to keep all leads and accounts systematically updated.
Pay and Terms
- Monthly salary ranging from SAR 15,000 to 19,000 (inclusive of basic salary and allowances), based on experience.
- Commission provided under a written commission plan that will be outlined in the offer letter.
- Full-time, on-site employment at our Riyadh office; work days, hours, and annual leave adhere to Saudi Labour Law.
- Health insurance and GOSI registration will be provided in compliance with Saudi law.
Selection Process
- We aim to respond to every application within 7 days.
- A 30-minute video call to introduce you to the company Studio.
- For shortlisted candidates, a 30-minute demo role-play utilizing the company Studio on our test account (no personal account required).
- A final interview held in Riyadh, with results communicated to all interviewed candidates within 30 days.
We evaluate all applications based on skills and experience.
