About the Role
The Account Executive Expert role empowers customers to achieve their full potential by strategically positioning the company cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role involves several key aspects that are critical for driving customer satisfaction and revenue growth.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
What You'll Do
-
Account & Customer Relationship Management:
- Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establishing a trusted relationship with the customer.
- Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
- Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.
-
Demand Generation, Pipeline, and Opportunity Management:
- Maintain pipeline management, ensuring a healthy and advancing sales funnel.
- Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
- Utilize the company’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.
-
Sales Excellence:
- Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
- Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "One company" approach.
- Stay informed about the company’s competition and position the company solutions effectively against them.
- Maintain accurate customer and pipeline information within CRM systems.
-
Leading a (Virtual) Account Team:
- Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.
- Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
- Maximize the value derived from the company’s extensive sales support ecosystem.
What You Bring
- 10+ years of experience in sales of complex business software/IT solutions.
- Extensive experience within the UAE market.
- Proven success in business application software sales and leading team-selling environments.
- Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
- Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
- Fluent in Business English and Arabic, with proficiency in additional languages considered a plus.
Soft Skills:
- Exceptional communication, both verbal and non-verbal.
- Strategic thinking with a high degree of creativity and innovation.
- Strong executive presence and results-driven mindset.
- Ability to work across multiple teams within a matrix organization.
Meet Your Team
- Join a highly motivated team with a deep understanding of the company’s solution portfolio.
- Engage in collaborative work with company leadership and industry teams to drive customer success.
- Align with product/solution management teams to enhance your strategic engagements.
- Leverage your expertise while working in a dynamic and challenging environment at the forefront of the company’s customer engagements.
Skills You’ll Use
-
Professional Skills:
- Customer Orientation
- Effective Communication
- Establishing Trust
- Collaboration
- Results Orientation
-
Tech Industry & Company General Skills:
- Software as a Service (SaaS)
- Artificial Intelligence
- Process Improvement
- Technology Innovation
- Company Cloud Suite Portfolio
- RISE and GROW with company
- Company Corporate Strategy
-
Role Specific Skills:
- Cloud Strategy
- Complex Sales
- Customer Engagement
- Customer Relationship Management
- Industry Knowledge
- Negotiation
- Sales Forecasting
- Sales Qualification
- Competitive Positioning
- Account Governance
Benefits and Work Environment
The company innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with two hundred million users and over one hundred thousand employees worldwide, the company is purpose-driven and future-focused, fostering a collaborative team ethic and commitment to personal development. The company's culture emphasizes health, well-being, and inclusion, ensuring that everyone feels included and can thrive.
The company is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
Travel Details
Contract and Employment Status
- Career Status: Professional
- Employment Type: Regular Full Time
