The company is the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.
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Service Cloud is a cloud-based customer service application built on the company platform. Service Cloud enables businesses to improve customer service efficiency across channels by creating a single view of a customer's activity and by using tools for field service, web chat, CTI, and social customer service. This helps make customer service frictionless and improves customer satisfaction scores while reducing costs.
The company is looking for a talented, hardworking individual with great energy, leadership, and initiative to drive awareness for the fastest growing application, Service Cloud. The Account Executive role focuses on the Service & Support and Call Center applications and the Field Service Management solutions. The Account Executive will formulate and execute a Service Cloud sales strategy, drive revenue growth by penetrating the current customer base, and develop new customers in the Commercial space. The Service Cloud Co-prime AE will collaborate effectively with the Core Account Executive and the broader account team.
You will work closely with current and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Service Cloud to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast-paced, collaborative, and fun atmosphere, as a valued member of our community.
Requirements
- Experience and consistent track record in solution sales within the software industry.
- Excellent interpersonal and communication skills.
- Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
- Strong written, verbal, and presentation skills.
- Creative with strong problem-solving skills and the ability to succeed in a fast-paced environment.
- Proven ability to work well as part of an extended sales team.
- Experience will be evaluated based on alignment to the core competencies for the role.
What’s in it for you?
- World-Class Training & Development in the areas of professional growth and product knowledge.
- Great benefits: Health Insurance and Pension contributions, Employee Stock Purchase Program, a monthly wellbeing subsidy of €100, annual education budget of €5,000, additional 7 days paid time off for charitable causes (1-1-1 model), parental leave, childcare support (fertility and adoption program, etc.), and much more!
Location
United Arab Emirates - Dubai
