About the Role
The company Academy for Customer Success is a global development program designed for talent who are early in their career, with 2-3 years of experience. This full-time position is based in Doha, with a preference for Qatari nationals, and follows a hybrid work model.
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Who You’ll Become
As an Account Executive, your primary responsibilities will include prospecting, qualifying, selling, and closing new business to both existing and new customers. You will empower customers to achieve their goals by understanding their strategies and desired outcomes, ultimately driving cloud revenue growth. This role involves dedicated sales efforts to address customer business challenges and position the value of our solutions.
What You’ll Do
As an Account Executive within the company Next Gen - Academy for Customer Success, you will be responsible for the following:
- Successfully complete a 10-month learn-apply program that includes classroom training and field phases with your sales team, enhancing your support in the role.
- Engage in immersive, experiential learning focusing on digital transformation, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
- Drive value across the customer lifecycle through solution adoption and ongoing renewals to encourage account expansion.
- Receive onboarding in your local market with on-the-job training and mentorship from a Senior Account Executive while working both behind the scenes and directly with customers.
Upon successfully completing the program, you will transition into a direct customer-facing sales role in your market, with ongoing mentorship and coaching to help accelerate your growth.
Sales Roles in Scope:
- Account Executive (AE)
- Solution Sales Executive (SSE)
SSE Focus Areas:
- AP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, aimed at boosting visibility, cutting costs, and improving efficiency.
What You Bring
- 2–3 years of professional experience in a quota-carrying sales environment in a technology company or in a role with significant exposure to business processes.
- Proven experience in generating opportunities, qualifying leads, and managing sales pipelines, with a track record of building customer relationships and effectively articulating value propositions.
- A collaborative approach to working relationships, both internally and externally.
- Strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
- Understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
- Strong business acumen, demonstrated knowledge of business processes and/or industries.
- Proficiency in English and Arabic to engage with global and local networks.
- A curious and agile mindset with a passion for learning and the resilience to adapt in a fast-paced environment.
- Problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and clearly communicate ideas.
- Emotional intelligence and cultural awareness that support inclusive teamwork and stakeholder engagement.
- A growing foundation in business acumen and emerging technologies—especially artificial intelligence—coupled with a results-oriented approach and proactive mindset.
About the company Academy for Customer Success
The company Academy for Customer Success offers a three-year journey that fosters career longevity and leadership potential by enabling graduates to make a significant impact in customer-facing roles shortly after starting. Participants will build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with leading cloud solutions while receiving competitive pay and benefits.
Work Setup and Travel
The company allows employees to perform their best work with a hybrid model that typically includes three days a week in the office or on-site with customers or partners. The program includes practical and immersive training, potentially requiring participants to spend four weeks in San Ramon, California, over two trips for hands-on learning and networking. During critical phases of the program, participants are expected to be fully engaged, and vacation will not be approved during these times.
Inclusion and Commitment
The company is committed to creating an inclusive environment where everyone can contribute and thrive, regardless of background. We prioritize employee health and well-being and provide flexibility in our working models. We encourage applicants from various backgrounds and comply with Equal Employment Opportunity laws. Qualified applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates may need to undergo a background verification with an external vendor.
Expected Travel: 0 - 50%
Career Status: Graduate
Employment Type: Regular Full Time
Additional Locations: #LI-Hybrid
