About the Role / About the Job
We help the world run better. At the company, we bring out the best in you as you bring your best to us. We are builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The company Academy for Customer Success is a global development program designed for talent early in their career with 2-3 years of experience. This is a full-time employment opportunity based in Doha, with Qatari nationals preferred, operating on a hybrid work model.
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Who You’ll Become
The Account Executive's primary responsibilities include:
- Prospecting, qualifying, selling, and closing new business to existing and net new customers.
- Empowering customers to achieve their full potential by understanding their strategy and unique business goals, thereby driving cloud revenue growth through dedicated sales efforts.
What You’ll Do
As an Account Executive within the company Next Gen - Academy for Customer Success, your responsibilities will include:
- Successfully completing a 10-month learn-apply program, which includes classroom and field phases with your sales team, enhancing your support in the role.
- Immersing yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, and strategy.
- Learning to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
- Receiving onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will work both behind the scenes and directly with customers.
The program provides full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will transition into a direct customer-facing sales role in your market while continuing to receive mentoring and coaching support.
Sales Roles in Scope
- Account Executive (AE)
- Solution Sales Executive (SSE)
SSE Focus Areas
- AP Finance & Spend Management (F&S) – Knowledge in accounting, procurement, and supplier management, focusing on boosting visibility, cutting costs, and improving efficiency.
What You Bring
- 2–3 years of professional experience in a quota-carrying sales environment in a technology company or significant exposure to business processes.
- Experience generating opportunities, qualifying leads, and managing sales pipelines, with a proven track record of building customer relationships.
- A cooperative approach to working relationships, both internally and externally.
- The ability to quickly learn new concepts, adapt to changes, and apply knowledge to deliver results.
- Understanding of AI fundamentals and their ethical implications to identify solvable business problems.
- Strong Business Acumen, with demonstrated knowledge of business processes and/or industries.
- Proficiency in English and Italian to engage with our global and local network.
- Curiosity and agility with a passion for learning and resilience to adapt in a fast-paced environment.
- Strong problem-solving, project management, and creative thinking skills, with effective communication abilities.
- Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
About the company Academy for Customer Success
The company Academy for Customer Success offers a three-year journey that enhances productivity and accountability. It enables graduates to make a quick impact in customer-facing roles, fostering career longevity and leadership potential. Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions.
Travel and Work Arrangement
The company's employees are supported in doing their best jobs with the right mix of office and remote work compliant with country-specific guidelines and regulations. Generally, the hybrid work setup consists of three days a week in the office or on-site with customers or partners. Participants in the program will likely spend four (4) weeks, spread across two trips, in San Ramon, California, for practical and immersive learning and networking opportunities. During intensive phases of the program, vacation will not be approved during critical times to ensure maximum engagement and success.
Inclusivity and Equal Opportunity
The company's culture of inclusion, focus on health and well-being, and flexible working models ensure that everyone feels included and can perform at their best. We believe we are strengthened by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential, actively promoting a diverse and inclusive work environment.
