The company is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, enabling them to turn insights into outcomes. Our culture thrives on finding new and better ways to accelerate what’s next.
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Work Conditions
This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an office.
Job Description
Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customer’s IT and business objectives, priorities, requirements, and challenges, adding value by implementing the company’s strategy. Drives business performance for all company business units and manages the portfolio mix to optimize account profitability.
Responsibilities
- Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions.
- Drives growth in the company's strategic value portfolio through positioning these solutions with the customer.
- Engages with the customer to identify opportunities and translates business challenges into IT opportunities.
- Develops and maintains a professional relationship network within the customer to maximize efficiency and effectiveness for the company.
- Develops and updates expertise in IT technology and engages with the customer's CTO/CIO as appropriate.
- Builds, develops and leads the extended account team, establishing a recurring process to provide feedback.
- Develops and executes a comprehensive account business plan for defined accounts, managing both strategic and tactical elements of the plan.
Education and Experience
- University or Bachelor’s Degree preferred, or equivalent experience.
- Typically 6-10+ years of account management experience, preferably in the IT industry.
- Experience in vertical industry preferred.
Knowledge and Skills
- Strong will to win with a clear results orientation.
- Able to skillfully articulate a vision for the future in an account business plan.
- Efficiently delivers on short-term sales engagements and objectives.
- Builds and maintains thorough knowledge of cutting-edge IT industry developments.
- Skilled at leading teams successfully through sales engagements in a complex matrix organization.
What We Can Offer You
- Health & Wellbeing: A comprehensive suite of benefits that support physical, financial, and emotional wellbeing.
- Personal & Professional Development: Investment in your career through specific programs catered to help you reach career goals.
- Unconditional Inclusion: A commitment to diversity and inclusion, celebrating individual uniqueness and providing flexibility to manage work and personal needs.
