About the Role / About the Job
We’re looking for an Account Manager to join our Sales team! In this role, you will work in a fun, fast-paced, and fluid environment, bringing a creative mindset, detail-oriented focus, and strategic acumen to build and grow long-term business partnerships across brands and their partners.
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What You’ll Do:
- Build, manage, and grow relationships and spend with key clients and agency partners by helping them achieve performance that exceeds advertiser expectations.
- Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on our platform, bringing measurable ROI for our clients.
- Manage projects involving complex work streams and cross-functional collaboration (internally and externally).
- Dive deep into campaign performance data; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing recommendations for upsell opportunities.
- Serve as the product expert by educating brands and agencies on our new and existing products, as well as advising on best practices and bespoke campaign optimizations.
- Increase adoption and engagement of our self-service platform and auction-based tools, providing ongoing technical support and real-time analysis.
Knowledge, Skills & Abilities:
- Understanding of advertising performance metrics and ecosystem.
- Understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies).
- Strong Excel and PowerPoint skills, with experience analyzing datasets and delivering actionable insights.
- Strong communication skills; both written and verbal.
- Strong organizational and prioritization skills.
- Ability to work effectively with cross-functional teams and all levels of management (internally and externally).
- Ability to manage multiple projects with strong attention to detail.
- Ability to work in a fast-paced environment and adapt to changes.
Minimum Qualifications:
- BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience.
- 3+ years proven experience in taking complex data and evaluating success metrics to create data stories that drive campaign performance.
- 3+ years working with clients to understand brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that delivers both short and long-term strategies.
- Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field.
Preferred Qualifications:
- Pre-existing relationships with client decision-makers and brand marketers.
- Proven track record of delivering on quota and obtaining positive reviews.
- A passion for the platform as a user and knowledge of our ad products.
Default Together Policy:
At our company, we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers, and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.
Diversity and Inclusion Commitment:
We believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. We are proud to be an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
Our Benefits:
We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include:
- Paid parental leave.
- Comprehensive medical coverage.
- Emotional and mental health support programs.
- Compensation packages that let you share in the company’s long-term success!
