Account Manager

The Account Manager will be required to protect CNS's interests focusing on the Abu Dhabi Region, plan and forecast projects from prospective customers, and will be responsible for achieving yearly quota and proposing technical and commercial solutions from CNS to prospective customers. The job holder is expected to have experience in the CNS domain (with SIs) and market experience.

Job Responsibilities

• Protect CNS Interest:

  • Protect and respect CNS confidentiality of all information that is provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers, and customers.
  • Comply with all policies and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives.
  • Professionally represent the company core values.
  • Comply with ISO within the company.

• Plan and Forecast Projects from Prospective Customers:

  • Be aware and updated of business trends and market changes.
  • Establish a professional consultative relationship with the client, up to C-level by developing a core understanding of their unique business needs.
  • Have knowledge of competitors in account to strategically position CNS's products and services better.
  • Ability to sell the whole portfolio of CNS (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, and Managed Services).
  • Prepare a list of prospective customers and projects expected to finalize within the same financial year.
  • Create and drive accurate sales pipeline with accurate account revenue forecasting.
  • Achieve the target through the planned and forecasted prospects.
  • Negotiate and win projects from customers that create financial profit for CNS.

• Responsible for Achieving Yearly Quota:

  • Achieve yearly and quarterly targets assigned by Sales Manager.
  • Responsibility for winning projects.
  • Total coverage of assigned market segments, and increase the company’s market share in such segments.
  • Develop new accounts.
  • Enhance customer satisfaction and ability to build long-term relationships.
  • Good knowledge of customer requirements and behavior.
  • Good technical knowledge of the products and services offered by the company.
  • Ensure that all escalation processes are in use, if required.
  • Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate, and close deals.
  • Support PM, Collection, and Contract Teams.

• Propose Technical and Commercial Solutions from CNS to the Prospective Customers:

  • Professionally represent the company.
  • Align with principal partners to provide turnkey solutions.
  • Ensure proposals or any other information is prepared accurately and submitted properly.
  • Propose solutions based on added values rather than on price.

Qualifications

• 5-7 years of experience.
• University or Bachelor's degree.
• Strong relationship with customers.
• Demonstrated achievement of high quotas.
• Opportunity Qualification.
• Proposal Development.
• Closing.
• Account Planning and Alignment.
• Customer Relationship Management.

Additional Information
Compliance with policies and procedures based on the ISO standards adopted by CNS.