About the Role:
Join a global team where your work shapes the world by supporting the growth of the Oil & Gas power solutions business. In this role, you will manage key customer and dealer relationships across the AME region, collaborating with internal teams and external partners to identify opportunities, provide commercial support, and drive effective business outcomes through strong communication and negotiation skills.
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What You Will Do:
- Follow organizational policies and procedures while maintaining clear communication to meet customer requirements.
- Consult with dealers and internal business partners regarding sales and service support for corporate account customers.
- Design processes to inform customers of rates, shipping dates, anticipated delays, and any additional information required.
- Work directly with customers to influence specifications, gather information, sell additional products and services, and ensure customer needs are met.
What You Will Have:
- Customer Focus: Ability to align customer needs and satisfaction with business decisions to create customized solutions.
- Industry Knowledge: Familiarity with industry trends, major issues, and regulatory considerations, with the ability to apply this knowledge effectively.
- Decision Making and Critical Thinking: Proficiency in analyzing situations and making informed decisions based on sound judgment.
- Effective Communications: Capability to transmit, receive, and interpret ideas and information using appropriate communication behaviors.
- Negotiating: Knowledge of negotiation techniques and ability to collaborate constructively with external vendors and clients.
- Relationship Management: Skills in establishing and maintaining healthy working relationships with clients, vendors, and peers.
- Account Management: Ability to manage day-to-day activities by providing services and support to existing clients.
- Value Selling: Knowledge of selling principles and practices to deliver product/service value that meets customer needs.
Top Candidates Will Also Have:
- A minimum of 5 years of experience in account management, sales, business development, or customer-facing roles within the industrial, energy, or related sectors.
- Experience in the oil & gas industry is required; experience in the electric power industry is strongly preferred.
- Strong understanding of generator sets (gensets), engines, and power systems, with the ability to discuss technical and commercial solutions with customers.
- Fluency in Arabic and English; French proficiency is a plus.
- Proven customer-facing and relationship management experience, with a track record of managing key accounts and influencing customer decisions.
- Project management experience and the ability to coordinate multiple stakeholders, timelines, and customer initiatives will be an advantage.
Additional Information:
- This role requires approximately 60% business travel time. When not travelling, the role is office-based.
- No relocation support is offered for this position.
