Account Manager

In fast changing markets, customers worldwide rely on Thales. Thales designs innovative solutions in aerospace, transportation, defence, security and space that make our tomorrow's possible.

Responsibilities

• Build the Account Plan to define the account strategy and align the plan with the customer and internal stakeholders by understanding the customer's stakes, expectations, and vision and how Thales' offerings can support the customer's business.
• Monitor the performance of Thales’ competitors with the customer and identify and define strategic initiatives in collaboration with the customer to generate growth beyond business as usual.
• Act as “One face to the customer” on behalf of Thales by maximizing customer satisfaction and developing trust and loyalty between both organizations.

Requirements

• Extensive exposure to the customer industry.
• Entrepreneur mindset with a true sense of initiative, curiosity, and autonomy.
• Strong ability to convince, persuade, and negotiate, both internally and externally.

Key Interactions

• The Account Team: BL Sales Manager, Project Teams, Capture teams, Service teams, Account Marketing Manager.
• Local Head of Account management.
• Heads of GBUs, GBU VP Sales, BL Sales director.

Location
Riyadh, Saudi Arabia