Account Manager

The Account Manager will be required to protect CNS interest focusing on the Abu Dhabi region, plan and forecast projects from prospective customers, and will be responsible for achieving yearly quota and proposing solutions (technical and commercial) from CNS to prospective customers. The job holder is expected to have experience in CNS domain (with SIs) and market experience.

Responsibilities

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  Protect CNS Interest:

  • Protect and respect CNS confidentiality of all information provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers, and customers.
  • Comply with all policies and processes within the company and extend full cooperation towards internal/external audits conducted by management representatives.
  • Professionally represent the company core values.
  • Comply with ISO within the company.

• Plan and Forecast Projects from Prospective Customers:

  • Be aware and updated on business trends and market changes.
  • Establish a professional consultative relationship with the client, up to the C-level, by developing a core understanding of the unique business needs.
  • Have knowledge of competitors in the account to strategically position CNS's products and services better.
  • Ability to sell the whole portfolio of CNS (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, and Managed Services).
  • Prepare a list of prospective customers and projects expected to finalize within the same financial year.
  • Create and drive an accurate sales pipeline with accurate account revenue forecasting.
  • Achieve the target through the planned and forecasted prospects.
  • Negotiate and win projects from customers that create a financial profit to CNS.

• Responsible for Achieving Yearly Quota:

  • Achieve yearly and quarterly targets assigned by the Sales Manager.
  • Responsible for winning projects.
  • Total coverage of assigned market segments, and increase the company’s market share in such segments.
  • Develop new accounts.
  • Enhance customer satisfaction and ability to build long-term relationships.
  • Have good knowledge of customer requirements and behavior.
  • Possess good technical knowledge of the products and services offered by the company.
  • Ensure that all escalation processes are in use if required.
  • Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate, and close deals.
  • Support PM, Collection, and Contract Teams.

• Propose Technical and Commercial Solutions from CNS to the Prospective Customers:

  • Professionally represent the company.
  • Align with principal partners to provide turnkey solutions.
  • Ensure proposals or any other information are prepared accurately and submitted properly.
  • Propose solutions based on added values rather than on price.

Qualifications

• 5-7 years of experience.
• University or Bachelor's degree.
• Strong relationship with customers.
• Demonstrated achievement of high quota.
• Opportunity Qualification.
• Proposal Development.
• Closing.
• Account Planning and Alignment.
• Customer Relationship Management.

Work Conditions

• Compliance with policies and procedures based on the ISO standards adopted by CNS.