About the job
As an Account Manager with a focus on the Chinese market, you will conduct business reviews with accounts to identify opportunities that lead to increased revenue, profitability, and market share. Your role will involve maintaining continuous business relationships with clients and restaurants to ensure excellent service and support, resolving operational issues, and keeping client menus updated at all times.
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Key responsibilities include:
- Conducting business reviews and identifying new business opportunities.
- Providing strong service and support to resolve operational issues between clients and the company.
- Optimizing restaurant content, including menu accuracy and delivery times.
- Renegotiating commission rates and building new commercial relationships.
- Managing advertisement sales, including acquiring brand images and promotional materials.
- Generating food coupons and promotions to enhance client retention and satisfaction.
- Encouraging digital solutions, such as online payment gateways and enhanced order tracking features.
- Maintaining accurate records of all sales and prospecting activities, including sales reports and vendor analysis.
Qualifications
What you need to be successful:
- Bachelor’s degree in any discipline.
- 2 to 4 years of experience in a similar role or relevant field.
- Fluency in the Chinese language.
- Strong analytical skills to interpret sales data.
- Excellent communication and negotiation abilities.
- Customer-oriented mindset with adaptability and flexibility.
Who we are
As the region’s leading local tech organization, we have been delivering services to millions of customers across MENA for the past 18 years. Founded in Kuwait in 2004 and acquired by Delivery Hero in 2015, we combine local knowledge with global expertise, providing innovative solutions for the MENA region, including q-commerce and cloud kitchens.
What's in it for you
Working at Talabat means gaining access to exceptional perks and benefits, including:
- A vibrant, dynamic, and international workplace.
- Opportunities to contribute to a fast-growing global company.
- A steep learning curve with challenging tasks.
- Collaboration with diverse teams from over 45 nationalities.
- Company events and cultural activities.
- Comprehensive healthcare and a competitive salary.
