About the Role:
In the role of Account Manager - Corporate Reputation, you will partner with cross-functional team members to develop and execute external communications and engagement strategies, programs, and tactics. This position requires a strong project management skill set, as you will be responsible for executing client deliverables for large-scale projects while contributing to all aspects of account management and client relationship building. You will also collaborate on new business proposals and presentations, showcasing your ability to draft high-quality content and assist in managing client requirements.
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Responsibilities:
- Partner with cross-functional team members to develop and execute external communications and engagement strategies, programs, and tactics.
- Execute client deliverables for large-scale projects supported with rigorous project management.
- Draft client deliverables, applying or creating tools, templates, and methodologies that contribute to clients’ goals.
- Support senior colleagues in the delivery and management of account requirements.
- Manage and develop client relationships, exhibiting best practice in client handling.
- Contribution to project management, including forecasting, hours allocation, project and plan budgeting, and managing servicing levels.
- Collaborate on new business proposals and presentations and support senior colleagues in the delivery and management of assignments.
- Maintain at least four years of hands-on experience in areas such as media relations, narrative and messaging development, team management, communication strategy development, client advisory and management, and copy development.
Key Requirements:
- Experience with all aspects of external communications, including appropriate use of channels and platforms, particularly print and broadcast media.
- Outstanding writing and editing skills with strong attention to detail.
- Excellent planning and organizational skills.
- Ability to quickly grasp client goals and understand their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners, and other businesses/organizations, etc.
- Flexibility to work on-site, including from client offices in Dubai on an ad-hoc basis.
Basic Qualifications:
- Bachelor's degree in humanities, communications, business administration, organizational development, industrial psychology, or a related discipline from an accredited college or university.
- Demonstrated superior presentation skills; project management skills; and consultative skills including effective questioning, critical thinking, and client management.
- Highly adaptable, able to work across several clients and projects, managing them all confidently and competently.
Inclusivity Statement:
We are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
