About the Role
We are looking for an experienced and dynamic Account Manager to join our team. The ideal candidate will have agency experience managing multi-disciplinary projects spanning production, creative, digital and social media content. This role requires a strategic thinker who excels at client relationships, project management, and cross-functional collaboration.
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Key Responsibilities
- Serve as a primary client liaison, understanding their objectives and ensuring exceptional execution across production, creative, and digital campaigns.
- Develop and maintain strong client relationships, fostering long-term partnerships and driving repeat business.
- Manage multiple projects simultaneously spanning creative development, video production and social content, ensuring smooth execution.
- Collaborate with the wider agency teams, including producers, creatives, designers and social strategists, to brainstorm, develop and deliver compelling content for our clients.
- Oversee project timelines and resource allocation to ensure all deliverables meet deadlines and quality expectations.
- Facilitate clear and efficient communication between clients and internal teams, translating client needs into actionable production and creative plans.
- Work closely with clients to grasp their business and marketing goals, while driving innovative and industry-leading creative solutions to elevate their brand.
- Identify and capitalize on opportunities for business growth within existing accounts, as well as contribute to new business pitches.
- Stay updated with industry trends, emerging digital and social platforms, and content best practices to offer innovative solutions to clients.
Requirements
- Fluent in Arabic and English.
- 5+ years of experience in account management within a creative agency, production house, or digital/social agency.
- Strong understanding of creative development, video production and social media content.
- Proven ability to manage integrated campaigns across multiple channels.
- Exceptional communication, negotiation, and relationship-building skills.
- Highly organized with outstanding project management and problem-solving abilities.
- Ability to multitask and work efficiently under tight deadlines.
- Experience using project management tools and Microsoft Office Suite.
- Passion for creativity, storytelling, brand building, and digital innovation.
