About the Job
As an Account Manager at Talabat in Ras Al Khaimah, you will conduct business reviews with accounts to identify opportunities that drive increased revenue, profitability, and market share. Your role will involve maintaining continuous relationships with clients and restaurants to provide excellent service, support, and resolution of operational issues. You will ensure that client menus are always current and optimize restaurant content, from delivery times to commission rate negotiations. Additionally, you'll be responsible for generating food coupons, promotions, and vouchers, while encouraging restaurants to adopt digital initiatives and payment gateways.
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Responsibilities
- Conduct business reviews and identify business opportunities
- Maintain relationships with clients and restaurants
- Ensure client menus are kept up to date
- Optimize restaurant content, such as MOA and delivery times
- Renegotiate commission rates and build new commercial relationships
- Acquire and maintain promotional content (photos, banners, etc.)
- Generate food coupons, promotions, and vouchers
- Encourage clients to implement features like track order
- Coordinate with restaurants on their presence and activity on the Talabat platform
- Maintain accurate records of sales and prospecting activities, such as:
- Closed sales
- Follow-up activities
- Sales expense reports
- Increased sales reports after promotions
- Vendor analysis sheets
- Account management reports
Requirements
- Bachelor’s degree in any discipline
- 2-4 years of relevant experience
- Ability to analyze data and sales statistics
- Fluency in Arabic is a MUST
- Residency in or relocation to Ras Al Khaimah is a MUST
- Excellent communication and negotiation skills
- Customer-oriented mindset
- Adaptability and flexibility
Who We Are
Since launching in Kuwait in 2004, Talabat has emerged as the leading on-demand food and Q-commerce app for everyday deliveries in the region. We prioritize understanding the needs of the communities we serve across eight countries and leverage innovative technology to enhance daily life for customers, optimize restaurant operations, and provide reliable earnings for our riders. We foster an innovative environment where our employees can make a meaningful impact through our platform.
What's in It for You
Joining Talabat provides access to world-class perks and benefits, including:
- A vibrant, dynamic, and international workplace
- Opportunities to work with the largest and fastest growing network of online food ordering services
- A challenging and fulfilling learning curve
- Chance to be a valuable contributor to a fast-growing global company
- Engagement with diverse, cross-cultural teams
- Company events and cultural/sports activities
- Comprehensive healthcare and competitive salary
