About the Role
The Business Development (BD) Manager will be based in Riyadh and is responsible for hunting new customers across the KSA market. The successful candidate will be target-driven with a passion for achieving results and will take ownership of delivering numbers. This is a hands-on role, with significant involvement in execution and leading efforts from the front.
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Context of the Role
- Hunt for new customers in the KSA market
- Drive business development efforts with a focus on results
- Manage end-to-end sales cycle with deep execution involvement
Key Responsibilities
- Create and execute the overall sales and business development plan for KSA
- Manage the end-to-end sales cycle, including lead generation, managing live accounts, and closing deals with C-suite executives
- Develop and manage strategic partnerships with PSPs, acquirers, banks, and other financial institutions
- Support customer requests and explore new opportunities to add value
- Ensure excellent communication and internal coordination for rolling out new services
- Attend tradeshows to source leads, follow sales processes, and report back to the sales management team
- Provide timely reporting and utilize CRM tools with precision
- Maintain feedback loops regarding performance, sales activity, and account management strategies
- Ensure client account retention and satisfaction, addressing any issues swiftly
- Establish strong links between customers and back-office services to facilitate effective communication
- Identify trends through research on industry events and announcements
- Communicate customer needs effectively to the support team
Professional Experience/Qualifications
- Bachelor’s Degree
- 3+ years of business development experience in the Money Transfer or Mobile Financial Services Industry
- Proven B2B sales experience within the fintech/payments sector
- Results-oriented with strong communication, organizational, and negotiation skills
- Exceptional networking abilities
- Proficient in CRM tools; knowledge of Salesforce is an advantage
- Self-motivated and disciplined, with a strong sense of ownership
- Team-oriented and capable of adapting to change
- Solid understanding of customer and market dynamics
- Ability to build effective working relationships with clients, partners, and colleagues
- Strong initiative with the ability to work independently and collaboratively
- Excellent attention to detail
- Fluent in English; knowledge of additional languages is a plus
