The company is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
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This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an office.
Job Description:
- Manages one or several larger accounts or acts as the account lead for a substantial part of a top account.
- Understands the customer’s IT and business objectives, priorities, requirements and challenges, and adds value by implementing the company’s strategy.
- Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business.
Responsibilities:
- Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions.
- Drives growth in the company's strategic value portfolio through positioning these solutions with the customer.
- Engages with the customer to identify opportunities and translates customers' business challenges into IT opportunities.
- Develops and maintains a professional relationship network within the customer organization.
- Develops and updates expertise in IT technology, engaging with the customer's CTO/CIO when appropriate.
- Provides feedback into other organization to improve the customer experience.
- Develops and executes a comprehensive account business plan for defined accounts.
Education and Experience:
- University or Bachelor’s Degree preferred, or equivalent experience.
- Typically 6-10+ years account management experience.
- Experience in IT industry preferred.
Knowledge and Skills:
- Drives Results: Shows strong will to win, is persistent in face of obstacles.
- Sales Execution: Able to efficiently deliver on short term sales engagements and objectives.
- Team Leadership: Skilled at leading teams successfully through sales engagements.
- Business Acumen: Understands how different parts of a business interoperate to produce business outcomes.
- Integrity: Acts with integrity throughout complex situations.
What We Can Offer You:
- Health & Wellbeing: Comprehensive suite of benefits that support physical, financial and emotional wellbeing.
- Personal & Professional Development: Investment in career development with programs to help reach career goals.
- Unconditional Inclusion: Celebrating individual uniqueness and providing flexibility to manage work and personal needs.