About the Job
The company is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
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Job Description
Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customer’s IT and business objectives, priorities, requirements, and challenges, and adds value by implementing the company’s strategy.
Responsibilities
- Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions.
- Builds and executes a plan to drive growth and profitability across the company's portfolio, in a structured and recurring way.
- Engages with the customer to identify opportunities. Translates customers' business challenges and goals into IT opportunities.
- Develops and maintains a professional relationship network within the customer to maximize efficiency and effectiveness for the company.
- Develops and maintains a view of the partner landscape in the account.
- Builds, develops and leads the extended account team.
- Provides feedback into other company organizations and coordinates with other customer-facing company organizations to improve the customer experience.
- Develops and executes a comprehensive account business plan for defined accounts.
Education and Experience
- University or Bachelor’s Degree preferred, or equivalent experience.
- Typically 6-10+ years account management experience.
- Experience in IT industry preferred.
Knowledge and Skills
- Drives Results: Shows strong will to win, is persistent in face of obstacles and has a clear results orientation.
- Strategic Planning: Able to skillfully articulate a vision for the future and a path to achieve it in an account business plan, aligned with the company's strategy.
- Sales Execution: Able to efficiently deliver on short term sales engagements and objectives.
- Continuous Learning: Continuously and actively pursues own learning.
- IT Industry Acumen: Builds and maintains thorough knowledge of cutting-edge IT industry developments and technology trends with potential impacts to our customers.
- Ability to Lead Teams: Successfully leads teams through sales engagements in a complex matrix organization.
What We Can Offer You
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We have the flexibility to manage our work and personal needs.
