Account Manager

About the Role

The Account Manager is responsible for promoting the company's products and services through a well-defined strategy and fostering strong partnerships with existing and potential partners. The primary objective is to optimize sales volumes and lead marketing programs to enhance market presence.

Main Duties and Responsibilities

• Define and implement the strategy and roadmap for the assigned products/services line in alignment with the management team.
• Lead partner relations in accordance with the company’s management and strategic goals.
• Develop and maintain relationships with new and existing channels/clients to enhance sales in the assigned territory.
• Build and sustain a robust channel/customer database, analyze data, and create metrics to evaluate customer loyalty and identify new opportunities.
• Specify market requirements for current and future products/services by conducting market research supported by continuous visits to existing and potential customers.
• Execute and oversee the entire sales cycle from quotation to collection.
• Monitor credit and/or payment performance, review outstanding settlements, and manage resolutions accordingly.
• Generate sales for the entire product/service line by focusing on long-term revenue and profitability.
• Develop and deliver accurate sales forecasts and market development reports that align with business objectives.
• Oversee the implementation of targeted programs and marketing activities, monitor progress, and provide recommendations as necessary.
• Promote the company and its services within the designated region.

Position Requirements

Education

• Bachelor’s degree in Business Administration, Sales, or a related field.

Experience

• 8–10 years of hands-on experience in selling Microsoft solutions across the Microsoft portfolio.
• A strong network and established relationships with SMC and Enterprise clients across Dubai and the Northern Emirates.