About the Role
This role involves following up on all insurance credit sales, managing credit sales, and facilitating customer requirements. The primary responsibility is ensuring contract compliance with its terms and following up on the pharmacists’ conditions for dispensing.
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Accountabilities
Cross-Functional Alignment:
- Ensure that all invoices received from pharmacies are dispensed in accordance with the insurance company’s criteria through classifying, reviewing, modifying, and approving them (e.g., unconfirmed receivable report, compliance report, etc.) to ensure validity and eliminate discrepancies.
- Ensure that all claims submitted by the team are accomplished successfully based on the customer’s criteria in a timely manner, by reviewing and following up on the contract’s terms and conditions to keep the team informed.
- Monitor the customer’s outstanding balance report (Aging) and follow up with treasury regularly to review unpaid customer invoices, collaborating with stakeholders to resolve aging issues.
- Ensure that all collection entries in the system are uploaded, adjusted, and attached with supporting documents to facilitate smooth operations and workflow efficiency by reviewing reports submitted by the team (receipts report, debt memos, credit memos, and resolving all pending amounts in bank reconciliation).
- Ensure alignment of balances with customer bookings by reviewing, confirming, and adjusting reports on a monthly and quarterly basis (e.g., Write-off, Rejection, Bad debts, and customer quarterly confirmation) to ensure accuracy and eliminate discrepancies.
- Ensure that all receipts from the locations rent project are booked (property management) by reviewing reports (Aging, statements) submitted by the team and collaborating with treasury to collect remaining amounts.
Employee duties are not limited only to the above-mentioned accountabilities; other assigned duties may be performed as needed.
Work Environment
- Indoors: 85%
- Outdoors: 15%
- Working Days: 5 Working Days
- Days Off: 2 Days Off
- Working Hours: 8:00 AM – 5:00 PM (1 hour break)
Job Requirement
Education
- 1+ Years’ experience (Fresh Graduates are welcome)
Experience
Computer Skills
Languages
