About the Role
Join our Hotels team as an Accounts Receivable professional where your role goes beyond just numbers. By ensuring timely and accurate billing and payment collections, you contribute to delivering memorable experiences that brighten our guests’ days. Your work will embody the essence of hospitality, as you play a crucial role in making every stay extraordinary.
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Responsibilities
During a typical day, you will:
- Process invoices and commissions: Generate accurate invoices and ensure timely payment or deduction of travel agent commissions.
- Maintain account accuracy: Post charges and credits promptly and reconcile subsidiary ledgers with the general ledger.
- Monitor and collect payments: Follow up on outstanding balances to maintain positive cash flow and reduce overdue accounts.
- Resolve billing issues: Investigate account discrepancies and coordinate with relevant teams to resolve disputes.
- Prepare and send statements: Issue timely account statements, targeting daily delivery.
- Review daily transactions: Audit previous day’s charges for accuracy, proper documentation, and contractual compliance.
- Manage credit metrics: Calculate monthly Days Sales Outstanding (DSO) and assist with credit management reporting to support timely collections and financial accuracy.
Qualifications
What It Takes to Make the Stay
To succeed in this role, you should embody the company's core values:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At the company, we are dedicated to creating an exceptional workplace for our team members. As a global leader in hospitality, we take pride in welcoming millions of guests while fulfilling our vision of spreading the light and warmth of hospitality. Our award-winning culture has been recognized on the World’s Best Workplaces list by Great Place to Work and Fortune. Whether starting your career or seeking new opportunities, the company supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
